Worst service ever.

This is the Worst service I have ever experienced.They are supposed to deliver a credit card to my wife.No one calls to confirm an address,or a time of delivery.There is no contact details for me to contact them.Not the credit card department or the Courrier company or the person that is supposed to do the delivery.How does a Courrier service deliver something,if they do not know if you are home,or where you are or where you can meet them.If you manage to find a contact number to contact the delivery guy.You cannot reach him.He does not answer a phone.This has happened two times already.