BP
Barsh P
1 reviews | Active since Aug 2021
07 Oct 2024, 11:12
Worst Service ever
Good day I app**** for my 2 x pot retirement funds- each time I am getting a different answer - last week the 30th September I suppose to receive the funds and then they said it will be processed today and nothing is reflecting in my bank account - I waited over 45 minutes for the contact centre to revert back to u and nothing
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
07 Oct 2024, 11:21 Good day Barsh
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply07 Oct 2024, 11:21
Official
Good day Barsh
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
BP
Barsh P's updateReviewer Update
07 Oct 2024, 12:06Thank you and much appreciated
BP
Barsh P's update07 Oct 2024, 12:06
Reviewer Update
Thank you and much appreciated
Sanlam's replyOfficial
07 Oct 2024, 14:04This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply07 Oct 2024, 14:04
Official
This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam Client Care