CM
Cynthia M
1 reviews | Active since Feb 2022
07 Feb 2022, 08:03
Worst service
If there was a 0 I would rate u a zere cos that is the time of service u offer to ur clients. Assupol is a useless financial institution. Do not join it or u will regret big time. They are happy to take ur money but when they have to pay they give u the run around. U will be told so many stories. Using their complaints portal does not help also, u just get an automated reply and that is just it. I mean it's not I am borrowing that is my money. I claimed last month till to date they have not paid and varsity registrations are closing. 😡😡😡
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
07 Feb 2022, 08:41Good morning Cynthia, thank you for reporting this to us. My sincerest apology for the inconvenience caused. I noted that the payment was made to your account, but it unfortunately rejected. We are urgently requesting a re-payment. Regards, Assupol Complaints Manager.
Sanlam's reply07 Feb 2022, 08:41
Official
Good morning Cynthia, thank you for reporting this to us. My sincerest apology for the inconvenience caused. I noted that the payment was made to your account, but it unfortunately rejected. We are urgently requesting a re-payment. Regards, Assupol Complaints Manager.
Sanlam's replyOfficial
07 Feb 2022, 09:29Dear Cynthia, the payment has been re-issued and will be paid to your Standard Bank account today, the funds should show in your account tomorrow morning. Regards,
Sanlam's reply07 Feb 2022, 09:29
Official
Dear Cynthia, the payment has been re-issued and will be paid to your Standard Bank account today, the funds should show in your account tomorrow morning. Regards,