Worst service

Item: Sanlam
Rating: 1
Author: Blessing N

I am honestly Frustrated with the Corporate pay-out department, I have been waiting for my pay-out since December 2024, I have tried to get through without any luck and they don't respond to my email, then when I finally get through on WhatsApp the agent (Ziyanda) leaves the chat before my query was resolved. I am still without the payment and all I asking is when will I get it!!!!

Helpful (0)

Replies (3)

Sanlam's replyOfficial

12 Mar 2025, 09:58

Good day Blessing

We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.

Regards
Sanlam Client Care

Sanlam's reply12 Mar 2025, 09:58

Official

Good day Blessing

We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.

Regards
Sanlam Client Care

Blessing N's updateReviewer Update

12 Mar 2025, 12:37

This is always the response but no one ever reaches out

Blessing N's update12 Mar 2025, 12:37

Reviewer Update

This is always the response but no one ever reaches out

Sanlam's replyOfficial

13 Mar 2025, 09:10

Hello Blessing

We have received feedback that Sanlam Corporate has been in contact with you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care

Sanlam's reply13 Mar 2025, 09:10

Official

Hello Blessing

We have received feedback that Sanlam Corporate has been in contact with you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care