WORST SERVICE

I have logged several complaints, numerous emails and unanswered phone calls later - STILL NOTHING - only a generated mail to advise me to take this up with another division , which is the same division that is completely ignoring- I will be logging a complaint with the OMBUDSMAN and this has notice has been given through to this useless place as well - https://www.hellopeter.com/sanlam/reviews/no-response-sanlam-********** - This has NOT been resolved despite Sanlam claiming it has been - my email was not read properly and my query was not addressed