OS
Onwaba S
1 reviews | Active since Nov 2014
12 Apr 2019, 14:13
WORST SERVICE
Assupol in Queenstown Eastern Cape has the worst service ever, from the minute we enetered their offices no one was willing to help, some were singing and dancing, sat for 30 mins waiting for a claims consultant. One consultant was busy on a computer without willinh to help. FIX THIS or you will loose more clients because you just lost one, I wouldnt recomend your organization to anyone.
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
17 Apr 2019, 07:59Good Day Onwaba,
Our sincere apology for the unfortunate experience you had to endure with the service from our branch office.
This is not acceptable and we view this matter as very serious and are in communication with the office manager to rectify the matter.
Our further communication with you will be by direct e-mail.
Proudly Serving.
Assupol Complaints Team
Our sincere apology for the unfortunate experience you had to endure with the service from our branch office.
This is not acceptable and we view this matter as very serious and are in communication with the office manager to rectify the matter.
Our further communication with you will be by direct e-mail.
Proudly Serving.
Assupol Complaints Team
Best regards,
Sanlam's reply17 Apr 2019, 07:59
Official
Good Day Onwaba,
Our sincere apology for the unfortunate experience you had to endure with the service from our branch office.
This is not acceptable and we view this matter as very serious and are in communication with the office manager to rectify the matter.
Our further communication with you will be by direct e-mail.
Proudly Serving.
Assupol Complaints Team
Our sincere apology for the unfortunate experience you had to endure with the service from our branch office.
This is not acceptable and we view this matter as very serious and are in communication with the office manager to rectify the matter.
Our further communication with you will be by direct e-mail.
Proudly Serving.
Assupol Complaints Team
Best regards,