Worst Service
Your services are really proving to be non-existent and it's thoroughly disappointing. Emails are not attended to timeously and we take forever holding on the phone lines while listening to you advertising in Afrikaans. One is very lucky if they are to have their phone answered, sometimes it just hangs up.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
10 Jul 2024, 12:52Good afternoon Chuene
We are sorry to learn of your service experience and have escalated the matter to the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter to the responsible department.
Regards
Sanlam Client Care
Sanlam's reply10 Jul 2024, 12:52
Official
Good afternoon Chuene
We are sorry to learn of your service experience and have escalated the matter to the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter to the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Jul 2024, 12:05Good afternoon Chuene
We have received feedback that the Client Care Centre has been in touch with you, but that the call got ended while they were speaking to you.
They will try to call you again.
Regards
Sanlam Client Care
We have received feedback that the Client Care Centre has been in touch with you, but that the call got ended while they were speaking to you.
They will try to call you again.
Regards
Sanlam Client Care
Sanlam's reply11 Jul 2024, 12:05
Official
Good afternoon Chuene
We have received feedback that the Client Care Centre has been in touch with you, but that the call got ended while they were speaking to you.
They will try to call you again.
Regards
Sanlam Client Care
We have received feedback that the Client Care Centre has been in touch with you, but that the call got ended while they were speaking to you.
They will try to call you again.
Regards
Sanlam Client Care