WORST SERTVICE EVER!!!!!! I WILL NEVER RECOMMEND ANYONE TO INVEST THEIR PENSION WITH SANLAM

Item: Sanlam
Rating: 1
Author: Caroline N

IT HAS BEEN 3 MONTHS NOW AND MY PENSION WITHDRAWAL HAS STILL NOT BEEN PAID OUT. I HAVE BEEN GIVEN THE RUN AROUND AND STUPID EXCUSES! THIS IS MY MONEY. I DO NOT OWE SANLAM. THIS COMPANY IS ABSOLUTELY USELESS AND UNPROFFESSIONAL. MUST I NOW GO PROTEST OUTSIDE SANLAM SO I CAN GET MY MONEY!!!!!!!!!!!!!!

Helpful (0)

Replies (4)

Sanlam's replyOfficial

27 May 2021, 09:09

Dear Caroline

Please accept our apologies for the poor service received. Please provide your ID number in the private field for further investigation.

Kind regards,
Sanlam Client Relations

Sanlam's reply27 May 2021, 09:09

Official

Dear Caroline

Please accept our apologies for the poor service received. Please provide your ID number in the private field for further investigation.

Kind regards,
Sanlam Client Relations

Sanlam's replyOfficial

27 May 2021, 09:42

Good day, Caroline

Thank you for your details. Please note that Hello Peter does not have access to your information. We refer all complaints to the relevant departments and they will be in touch with you.

Regards
Sanlam Client Relations

Sanlam's reply27 May 2021, 09:42

Official

Caroline N's updateReviewer Update

27 May 2021, 09:46

Hi. Someone had better contact me today because I am tired of chasing you guys!!!!

Caroline N's update27 May 2021, 09:46

Reviewer Update

Hi. Someone had better contact me today because I am tired of chasing you guys!!!!

Sanlam's replyOfficial

27 May 2021, 10:18

Dear Caroline

Your comments are noted and we have escalated your complaint.

Regards,
Sanlam Client Relations

Sanlam's reply27 May 2021, 10:18

Official

Dear Caroline

Your comments are noted and we have escalated your complaint.

Regards,
Sanlam Client Relations