WORST INSURANCE EVER

If I could rate the service a '0' I would! My father passes away in 2016 he had among others a retirement annuity fund with Sanlam. Sanlam had My mother going from court to the other from one Sanlam branch to the other for years to claim the funds and to also get the car's license renewed, she finally left it only for all her kids to be contacted in 2023 they requested affidavits which I provided on 24 Jan only to receive an automated reply and no further communication. They also want a family member of the deceased to provide an affidavit, we are estranged how must I get that confirmation!!?? If you want proof of the amount of children my father had at the time of his death you should do your own research and not ask the family to jump through hoops to help you do YOUR job. This is ridiculous seems like the whole intention is to not have to pay out the claim. IT'S BEEN 8 YEARS GET IT TOGETHER!😤