1 reviews | Active since Mar 2021
Worst experience!
I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can't help but submit this complaint hoping for a fast and adequate resolution.
On the 1st of August 2021 I took up an investment(Fixed Term contract) with Sanlam Pretoria Arcadia hoping to preserve some of the money. Later I requested a withdrawal on the 25th of October 2021. I’m currently experiencing financial difficulties and would like to terminate my policy and access the funds but the financial institution insists on a 5 year waiting period. I’m desperate currently, and need the funds urgently to meet my required expenses.
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We were informed that our team explained the workings of the policy and the legislation aspect as well. If you have any further enquiries, please feel free to contact the consultant directly.
Regards
Sanlam Client Relations
We were informed that our team explained the workings of the policy and the legislation aspect as well. If you have any further enquiries, please feel free to contact the consultant directly.
Regards
Sanlam Client Relations
We are sorry to hear that you feel this way about us. Please note that your plan is restricted due to legislation. This is not a Sanlam Rule and we must abide by legislation.
Regards
Sanlam Client Relations
We are sorry to hear that you feel this way about us. Please note that your plan is restricted due to legislation. This is not a Sanlam Rule and we must abide by legislation.
Regards
Sanlam Client Relations