LL
Laura L
1 reviews | Active since Dec 2021
15 Feb 2024, 11:35
Worst ever service!
I didn't even want to pick a one star! They deserve a minus 10 stars! They don't get back to you, I sent an email middle of January, then again on the 6th of February - WHICH was only answered yesterday, after I made a comment on their FB advert ! The recent email requesting cancellation has been ignored. Thank goodness I am alive to deal with them - I sent an email to cancel with immediate effect, that they have NOT responded to ?! - because - clearly if I do die - the only people that will see that policy payment will be Assupol themselves? I wonder how many dead people are rolling in their graves?
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Replies (1)Sanlam's replyOfficial
15 Feb 2024, 11:39Dear Laura, we are so sorry to hear of your poor experience. We will urgently look into this and provide the resolution response to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply15 Feb 2024, 11:39
Official
Dear Laura, we are so sorry to hear of your poor experience. We will urgently look into this and provide the resolution response to your direct e-mail. Regards, Assupol Complaints Manager
