MB
Micke B

1 reviews | Active since Jan 2022

12 Dec 2022, 17:52

WORST EVER

Been waiting since September for a claim to be sorted out. Maybe if we get lawyers involved they’ll wake up

0
Replies (5)
Sanlam
Sanlam's reply12 Dec 2022, 18:31
Official
Good day Micke

We are sorry to hear that this has not been resolved as yet.  We have escalated your complaint again to the relevant team to assist.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply13 Dec 2022, 16:29
Official
Good day Micke

The relevant department has tried to call you a few times to trace a record but has not been successful in reaching you.  Please either send us an alternative contact number via private message or provide a convenient time for them to call you.

Regards
Sanlam Client Care
MB
Micke B's update13 Dec 2022, 18:54
Reviewer Update
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Sanlam
Sanlam's reply14 Dec 2022, 09:15
Official
Good day Micke

Thank you for coming back to us.

This is the number the relevant department has tried to contact you on.

What time of the day is most convenient for you to receive a call from them?

Regards
Sanlam Client Care
Sanlam
Sanlam's reply14 Dec 2022, 15:44
Official
Good afternoon Micke

We have received feedback that the complainant has been contacted and is being assisted.

Regards
Sanlam Client Care