FB
Frieda B

1 reviews | Active since Aug 2015

17 Jun 2019, 09:59

Worst decision ever to invest with Sanlam

Sanlam is so quick to sign you up, but when you want to cancel your policy, they have a thousand reasons to delay the process and continue to deduct debit orders, months after I have tried numerous times to cancel!! It is some THE WORST SERVICE DELIVERY I have experienced!! I have phoned them twice with promises being made to cancel my policy, but all in vain, I have emailed them again and again and have heard nothing from them. Save yourself the money and frustration and invest with someone else.

0
Replies (2)
Sanlam
Sanlam's reply17 Jun 2019, 10:12
Official
Dear Frieda

We acknowledge receipt of your complaint and will investigate it urgently.

Kind regards
Sanlam Client Relations
FB
Frieda B's update17 Jun 2019, 10:13
Reviewer Update
How urgent, maybe within this year still?