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Frieda B
1 reviews | Active since Aug 2015
17 Jun 2019, 09:59
Worst decision ever to invest with Sanlam
Sanlam is so quick to sign you up, but when you want to cancel your policy, they have a thousand reasons to delay the process and continue to deduct debit orders, months after I have tried numerous times to cancel!! It is some THE WORST SERVICE DELIVERY I have experienced!! I have phoned them twice with promises being made to cancel my policy, but all in vain, I have emailed them again and again and have heard nothing from them. Save yourself the money and frustration and invest with someone else.
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Replies (2)Sanlam's replyOfficial
17 Jun 2019, 10:12Dear Frieda
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
Sanlam's reply17 Jun 2019, 10:12
Official
Dear Frieda
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
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Frieda B's updateReviewer Update
17 Jun 2019, 10:13How urgent, maybe within this year still?
FB
Frieda B's update17 Jun 2019, 10:13
Reviewer Update
How urgent, maybe within this year still?
