Worst Customer Support

Sanlam has truly replaced customer service to that of a Chat AI Bot that is on permanent repeat mode. They are masters at just passing emails from one department to another to avoid anybody getting any work done or liability. I am beyond frustrated and will never take another product with them. I wish I had known that 30 years back I would be dealing with robots, making employees to just forward from department to another department (in the cloud or somewhere) to make life easier for themselves, and nothing gets finalised like entering a loop. It is beyond comprehension.