Worst customer service

I worked at Absa Headoffice for a couple of years, there is an outstanding pension amount owed to me. Try as I might, I am not getting any assistance from Sanlam, I have various emails where I get a reference number, but nothing else. No documentation, no phone calls, nothing.

Your company is really terrible at assisting customers. I would not recommend you to anyone.

All I want is the money that is legally owed to me, and yet your company sucks at customer service. I have been struggling for over 3 years now, you should be ashamed of this kind of service!

I am being sent from pillar to post but not 1 of your consultants make that extra effort to ensure I am assisted!