LS
Leo S
1 reviews | Active since Jul 2011
29 Nov 2022, 10:19
Worst Credit Card Service - Stay Away
I have a money saver credit card. I have been trying for months now, without any success to tell Sanlam that I cannot use my credit card as I get no sms notifications. I have also been trying to get my Wealth Bonus paid into my credit card, again every single month they are investigating but I just get absolutely no results ! I have not been getting my bonus for the past year !! No one calls me or phones back.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
29 Nov 2022, 11:16Good day Leo
We are sorry to hear that this has not been sorted yet. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear that this has not been sorted yet. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply29 Nov 2022, 11:16
Official
Good day Leo
We are sorry to hear that this has not been sorted yet. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear that this has not been sorted yet. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
29 Nov 2022, 17:15Good afternoon Leo
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply29 Nov 2022, 17:15
Official
Good afternoon Leo
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
LS
Leo S's updateReviewer Update
09 Dec 2022, 11:29Hi, please note the issue with my Wealth Bonus is still not resolved. Someone called me to look into the problem but no-one has since come back to me.
LS
Leo S's update09 Dec 2022, 11:29
Reviewer Update
Hi, please note the issue with my Wealth Bonus is still not resolved. Someone called me to look into the problem but no-one has since come back to me.
Sanlam's replyOfficial
09 Dec 2022, 11:58Good day Leo
We are following up with the relevant team.
Regards
Sanlam Client Care
We are following up with the relevant team.
Regards
Sanlam Client Care
Sanlam's reply09 Dec 2022, 11:58
Official
Good day Leo
We are following up with the relevant team.
Regards
Sanlam Client Care
We are following up with the relevant team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
29 Dec 2022, 11:05Good day Leo
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply29 Dec 2022, 11:05
Official
Good day Leo
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care