1 reviews | Active since Apr 2018
Worst company and Staff - SANLAM
Never apply for a loan through Sanlam. False advertising. I app**** on the 06th January 2025 sent all documents no feedback not even pre approved or declined. No communication. I called everyday to find out what was happened spoke to various different people Candira, Tamsyn and lastly a very rude Jessica. Everytime I called I was promised each day that Someone will call me back and that it is with the underwriters. I gave them till 13th January 2025 morning to give me feedback. I had to call again because no feedback. Today Jessica picked up and said they are backlogged and All i can sit and do is wait. When I told her then I would rather like to cancel it she rep**** ok no problem then bye. Then when I told her she is being she then rep**** I am listening. Worst experience with Sanlam. Never again!!!!!
We are very sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are very sorry to hear this. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Regards
Sanlam Client Care
