KH
Kim H
1 reviews | Active since Jan 2013
08 Jan 2025, 17:47
Worst
I am very disappointed planned a movie night with my family tried using my reality benefits it didn’t wanna work I didn’t wanna believe it and tried a few times
Firstly missed the time we actually wanted to watch the movie walked a better whole 3 hours around cause I didn’t want to disappoint my kids cause we came for the movie
Had to pay full price which I didn’t budget for I am really livit as this is not the first time
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
08 Jan 2025, 18:06Good day Kim
We are sorry to hear that you are still experiencing issues with Sanlam Reality. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear that you are still experiencing issues with Sanlam Reality. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply08 Jan 2025, 18:06
Official
Good day Kim
We are sorry to hear that you are still experiencing issues with Sanlam Reality. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear that you are still experiencing issues with Sanlam Reality. We have escalated your complaint to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
09 Jan 2025, 09:44Good morning Kim
We have received feedback that an email has been sent to you.
Please be so kind as to respond to it, if you have not done so already.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Please be so kind as to respond to it, if you have not done so already.
Regards
Sanlam Client Care
Sanlam's reply09 Jan 2025, 09:44
Official
Good morning Kim
We have received feedback that an email has been sent to you.
Please be so kind as to respond to it, if you have not done so already.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Please be so kind as to respond to it, if you have not done so already.
Regards
Sanlam Client Care
KH
Kim H's updateReviewer Update
09 Jan 2025, 10:00Good day
I have not received any email
I have not received any email
KH
Kim H's update09 Jan 2025, 10:00
Reviewer Update
Good day
I have not received any email
I have not received any email
Sanlam's replyOfficial
09 Jan 2025, 10:13Hello Kim
Please be so kind as to check your Junk/Spam folder.
Regards
Sanlam Client Care
Please be so kind as to check your Junk/Spam folder.
Regards
Sanlam Client Care
Sanlam's reply09 Jan 2025, 10:13
Official
Hello Kim
Please be so kind as to check your Junk/Spam folder.
Regards
Sanlam Client Care
Please be so kind as to check your Junk/Spam folder.
Regards
Sanlam Client Care
KH
Kim H's updateReviewer Update
09 Jan 2025, 10:26I did before I responded to your email
KH
Kim H's update09 Jan 2025, 10:26
Reviewer Update
I did before I responded to your email
Sanlam's replyOfficial
09 Jan 2025, 10:35Thank you for doing so.
We have relayed your message to Sanlam Reality for assistance.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Reality for assistance.
Regards
Sanlam Client Care
Sanlam's reply09 Jan 2025, 10:35
Official
Thank you for doing so.
We have relayed your message to Sanlam Reality for assistance.
Regards
Sanlam Client Care
We have relayed your message to Sanlam Reality for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
10 Jan 2025, 12:52Hello Kim
We have received feedback that you have been contacted and that the matter is being attended to.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is being attended to.
Regards
Sanlam Client Care
Sanlam's reply10 Jan 2025, 12:52
Official
Hello Kim
We have received feedback that you have been contacted and that the matter is being attended to.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is being attended to.
Regards
Sanlam Client Care