DC
Dan C

1 reviews | Active since Dec 2016

26 Jun 2023, 16:24

WORSED SERVICE EVER

Worse service ever

Please urgently assist with attached

I have trying to do withdraw for 3 months now, I honestly don’t understand whats difficult, ive been emailing same documents to different consultant none of them are coming back to me with feedback .

This is very simple, reinstate my policy and let me withdraw or alternative close the investment and il go investment with other institution ,I can’t be running after Assupol .

Urgently deal this

I need someone at a higher level to contact me *** someone who knows how to do their job.

I AM IRRATE NOW, PLEASE DONT REINSTATE JUST CANCEL MY INVESTEMENT AND GIVE ME MY MONEY, YOU CAN'T TAKE 3 MONTH TO REINSTATE A POLICY.

YOUR CONSULTANTS ARE NOT EVEN TRAINED TO DEAL WITH IRRATE CLIENT, I EXPLAINED TO THE THAT I ALREADYSUBMITTED THE DOCUMENTS SHE KEPT ON SAYING I NEED TO RE SUBMIT ,

WOW ASUPOL

0
Replies (1)
Sanlam
Sanlam's reply27 Jun 2023, 06:42
Official
Good morning Dan, thank you for your review. We are looking into the reason for the delayed assistance and will provide further feedback to your direct e-mail. My apology for the inconvenience caused. Regards, Assupol Complaints Manager