Worse, most unpleasant experience of a business I had in my life

Worse, most unpleasant experience of a business I had in my life. They don't share info or reply to any requests via email, Client Service, or even their own complaints department. They have an automated reply system that tells you someone will contact you... but no do!! If you phone the client service, they say they will escalate it, and someone will contact you... but nothing. In 3 months' time, I only received 2 reply emails... saying that they have a 20 workday turn-around time and by law 60days to pay out. That 60-day have passed, and now they just ignore me. No contact or info from their side for a month now... flat-ignor!! Ref- wf_***6