Woeful experience with Sanlam and lonfin Wealth

I wish to express my dismay at Sanlam and lonfin Wealth the brokerage company dealing with my sanlam portfolio. I have requested amendments and cancelations of certain policies which have been dragging on for more than 2 months. I have been inconvenienced by unauthorized debit orders which have caused havoc to my main banking portfolio, this has negatively affected my credit rating and put an end to further financial line of credits which I was embarking on for the near future. This has all but flushed down the drain my future business and life plans. I have sent numerous emails, made countless cellphone calls (bearing cost out of my own pocket) to no avail. It is an absolute pain to make changes to any sanlam products, there is little to no clauses/methods in sights. The call center agents @ Sanlam are hopelessly inadequate and of little help. Without the exception of Ryan Somur (extremely helpful), I have had little assistance from lonfin Wealth to make these changes.