Withdrawal waiting Period with unclear waiting period.

I dont know if you dont have enough customer support agent or its just your management incompetence. How could you submit requested documents and wait for a 30 working day period without any feedback. And whenyou finally do follow up you are told to wait for another 5 working days period for a respond and is not like you will get a respond i have to follow up again and get the same respond of 5 day working days waiting period without any answers. Look you dealing with living peoples funds and withdrawal and trust me withdrawal should be an emergency matter i have been waiting for two months now for withdrawl to be approved or signed like i gave up now i will wait for your company to do what they feel like to do with my funds thank you for such inconvenience and incompetence services.