EH
Emmanuel H
1 reviews | Active since Dec 2022
14 Oct 2024, 12:15
Withdrawal Request
Absolutely furious for waiting on my withdrawal I have app**** for on 8th September already. My very helpful Financial Advisor is also doing the most for me by following up on why there is such a delay with me receiving my payment. I get an email today stating estimation completion date is now moved to 13.11.24, you guys are surely NOT serious!!!
If you have backlogs and delays it is unfortunately not the clients issue as you are a reputable business.
I want my money paid this week and will not accept your excuses as this a huge inconvenience for me!
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
14 Oct 2024, 12:27Good day Emmanuel
We are sorry to learn of your poor service experience and have arranged for urgent assistance with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have arranged for urgent assistance with this matter.
Regards
Sanlam Client Care
Sanlam's reply14 Oct 2024, 12:27
Official
Good day Emmanuel
We are sorry to learn of your poor service experience and have arranged for urgent assistance with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have arranged for urgent assistance with this matter.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Oct 2024, 08:28Good morning Emmanuel
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply15 Oct 2024, 08:28
Official
Good morning Emmanuel
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
