TS
Thato S
1 reviews | Active since Jul 2014
22 Dec 2025, 13:42
Withdrawal request
I have been waiting to chat to an agent for the past hour and a half, I have been trying to follow up on a request that I have made but with no luck. I have sent an email for follow up only to receive a automated email stating that my email is not in their database. This is extremely bad service.
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Replies (2)
Sanlam's replyOfficial
22 Dec 2025, 14:08Good day Thato We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply22 Dec 2025, 14:08
Official
Good day Thato We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
22 Dec 2025, 14:41This is to confirm that you have been contacted and feedback was provided.. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply22 Dec 2025, 14:41
Official
This is to confirm that you have been contacted and feedback was provided.. Regards
Sanlam Client Care
Sanlam Client Care