Withdrawal of Retirement Fund

My deep frustration with the poor service I have experienced from Sanlam. Despite my repeated efforts to reach out via email, I have not received any responses. I have also attempted to address this issue through social media channels, and while I was assured that the matter would be escalated, I have yet to see any resolution or even a follow-up.

This lack of communication and support is incredibly disappointing and does not reflect the high standards of service I expect from Sanlam. I would appreciate it if you could urgently look into this matter and provide me with a resolution or at least an update on the status of my inquiries.