ZS
Zanele S
1 reviews | Active since May 2013
11 Apr 2023, 09:42
Withdrawal of funds from investment impossible
I took a tax-free investment from Sanlam and app**** to withdraw funds from this investment (as I was told I could do so anytime). I was told that I should receive the funds by 28 March 2023, but I still haven't received the money. I sent an email enquiring about this and they are not responding to my query.
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Replies (2)
Sanlam's replyOfficial
11 Apr 2023, 10:25Good day Zanele
We apologise for the negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
We apologise for the negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply11 Apr 2023, 10:25
Official
Good day Zanele
We apologise for the negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
We apologise for the negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
11 Apr 2023, 13:37Hi again Zanele
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply11 Apr 2023, 13:37
Official
Hi again Zanele
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care