Withdrawal claim payment not taken into consideration

I'm Doreen Segopa I resigned at Sanlam on 7th July 2024 I am having a very bad experience with the handling of my withdrawal claim which I have realized it is a common occurrence amongst Sanlam employees who resigns. One wouldn't expect such a problem from a big company such as Sanlam. I've tried all avenues of assistance but no one seems to help me out, I keep being referred to next person without any results. I have even resorted to hello Peter as my last resort and I hope someone from Sanlam will take my withdrawal claim in to consideration and I will be paid.