EP
Elizna P
1 reviews | Active since Oct 2024
22 Oct 2024, 10:16
Withdrawal
I have been enquiring my withdrawal status of my pension fund for more than 2 months now I have received no communication, sanlam doesn’t reply to emails , their whatsapp line is always to busy and they never pick up their phones This is unacceptable
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
22 Oct 2024, 10:36Good day Elizna We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply22 Oct 2024, 10:36
Official
Good day Elizna We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
22 Oct 2024, 14:14Thank you for the information. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply22 Oct 2024, 14:14
Official
Thank you for the information. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
31 Oct 2024, 12:44Good afternoon Elizna
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply31 Oct 2024, 12:44
Official
Good afternoon Elizna
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you and that they will be assisting you further.
Regards
Sanlam Client Care