Withdraw of funds

Item: Sanlam
Rating: 1
Author: Philadelphia N

Good day, I've been following up on my benefits withdrawal and no feedback has been received, I submitted the claim in January still to date no update, this is horrible service especially for a big company like Sanlam.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

18 Mar 2025, 10:30

Good morning Philadelphia

We are sorry to learn of your poor service experience and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care

Sanlam's reply18 Mar 2025, 10:30

Official

Good morning Philadelphia

We are sorry to learn of your poor service experience and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care

Philadelphia N's updateReviewer Update

18 Mar 2025, 13:36

I still haven't received any feedback, all I'm getting it has been escalated to the claims department, since last month, this is not it.

Philadelphia N's update18 Mar 2025, 13:36

Reviewer Update

I still haven't received any feedback, all I'm getting it has been escalated to the claims department, since last month, this is not it.

Sanlam's replyOfficial

18 Mar 2025, 13:48

Good afternoon Philadelphia

Sanlam Corporate will be in touch with you once they have looked into the matter.

Regards
Sanlam Client Care

Sanlam's reply18 Mar 2025, 13:48

Official

Good afternoon Philadelphia

Sanlam Corporate will be in touch with you once they have looked into the matter.

Regards
Sanlam Client Care

Sanlam's replyOfficial

24 Mar 2025, 10:04

Good day Philadelphia

This is to confirm that you have been contacted via call and email and will be assisted further.
Regards
Sanlam Client Care

Sanlam's reply24 Mar 2025, 10:04

Official

Good day Philadelphia

This is to confirm that you have been contacted via call and email and will be assisted further.
Regards
Sanlam Client Care