Why are you not communicating with me

Item: Sanlam
Rating: 1
Author: Nelisiwe V

I would like to know if the value of my provident fund has been transferred as requested and how much exactly has been/will be transferred. I have had no communication from Sanlam and can’t get anything out of your call centre either.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

21 Jan 2022, 11:32

Dear Nelisiwe

Please provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply21 Jan 2022, 11:32

Official

Dear Nelisiwe

Please provide your ID number in the private field for further investigation.

Regards
Sanlam Client Relations

Sanlam's replyOfficial

21 Jan 2022, 12:00

Thank you for your details, Nelisiwe.

Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply21 Jan 2022, 12:00

Official

Thank you for your details, Nelisiwe.

Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Sanlam's replyOfficial

27 Jan 2022, 09:31

Dear Nelisiwe
Our consultant has emailed you an update regarding your transfer. Please confirm receipt thereof.

Kind regards,
Sanlam Client Relations

Sanlam's reply27 Jan 2022, 09:31

Official

Dear Nelisiwe
Our consultant has emailed you an update regarding your transfer. Please confirm receipt thereof.

Kind regards,
Sanlam Client Relations