WHO"S MONEY IS IT ANYWAY... O ITS MINE

I have a tax free savings plan with Assupol. On 15/12/2017 I submitted all the relevant claim forms and I was informed that the claim will be paid within 7 to 9 working days. I called on numerous occasions (3 times) and was **** to constantly. Today I called once more and spoke to a lady called Beauty, who informed me that although my claim was received on 15/12/2017, it has not been processed. She told me that she will follow up as to why the claim has NOT BEEN processed and that I can call again this afternoon. I want to thank her for her honesty and customer service. Please note I am using my funds to make these calls.

Now I want to know, why did the others lie? Furthermore that is MY MONEY, they not doing me a favour. I am leaving the country over the weekend and need that money!!!

I am also contemplating to cancel the entire policy as I do not have time for this circus.