Who does what in Sanlam??

Item: Sanlam
Rating: 2
Author: Ayanda D

For over an hour I've been trying to get my pension fund benefit from Sanlam. I've been transferred from one department to the next department for over an hour! This is merely for getting a balance statement!

Helpful (0)

Replies (3)

Sanlam's replyOfficial

04 Dec 2020, 12:06

Dear Ayanda

We acknowledge receipt of your complaint. Kindly provide your ID or membership number in the private field for further assistance.

Kind regards,
Sanlam Client Relations

Sanlam's reply04 Dec 2020, 12:06

Official

Dear Ayanda

We acknowledge receipt of your complaint. Kindly provide your ID or membership number in the private field for further assistance.

Kind regards,
Sanlam Client Relations

Sanlam's replyOfficial

04 Dec 2020, 12:33

Dear Ayanda

Thank you for the information. Your matter was escalated to the relevant department for further assistance.

Regards
Sanlam Client Relations

Sanlam's reply04 Dec 2020, 12:33

Official

Dear Ayanda

Thank you for the information. Your matter was escalated to the relevant department for further assistance.

Regards
Sanlam Client Relations

Sanlam's replyOfficial

10 Dec 2020, 15:26

Dear Ayanda

We have been informed that one our consultants has called and assisted you with the information.

Kind regards,
Sanlam Client Relations

Sanlam's reply10 Dec 2020, 15:26

Official

Dear Ayanda

We have been informed that one our consultants has called and assisted you with the information.

Kind regards,
Sanlam Client Relations