TN
Theresa N
1 reviews | Active since Jun 2010
15 Jan 2019, 15:59
Where is my pension fund???
My Absa pension fund as well as my MIBFA was paid over to Sanlam for investment in a pension fund for myself. Nothing was ever done and I have been trying unsuccessful since Nov 2017 to make contact so that my money can be paid back to me to invest in a fund that actually invests it. I have tried, many many many times getting hold of Sanlam, but nothing. My pension fund has vanished and I have lost 2 years of interest. I am no longer interested in a long song and dances with Sanlams agents, simply pay back the money that belongs to me or I will have no choice but to open a case of ***** with the Ombudsman. Im done.
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Replies (2)
Sanlam's replyOfficial
15 Jan 2019, 16:28Good day
We acknowledge receipt of your complaint.
The matter has been referred to the relevant department for urgent handling.
Kind regards
Client Relations department
We acknowledge receipt of your complaint.
The matter has been referred to the relevant department for urgent handling.
Kind regards
Client Relations department
Sanlam's reply15 Jan 2019, 16:28
Official
Good day
We acknowledge receipt of your complaint.
The matter has been referred to the relevant department for urgent handling.
Kind regards
Client Relations department
We acknowledge receipt of your complaint.
The matter has been referred to the relevant department for urgent handling.
Kind regards
Client Relations department
Sanlam's replyOfficial
21 Jan 2019, 09:00Good day Theresa
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client relations
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client relations
Sanlam's reply21 Jan 2019, 09:00
Official
Good day Theresa
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client relations
Due to the protection of your personal information, Our consultant has made contact with you to discuss the progress of your complaint.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Client relations