LM
LUCKY M
1 reviews | Active since Jan 2015
30 Sept 2019, 19:02
When will I be paid??????
Assupol is a disgrace to their advertising of paying beneficiaries faster than any funeral cover I submitted my claim on Friday and give every needed paper work to the branch on Friday 8AM but still today its Monday evening nothing in my bank account.I regreted the day I joined your policy .
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Replies (2)LM
LUCKY M's updateReviewer Update
01 Oct 2019, 06:40What is wrong I submitted my papers on Friday with all needed papers today its Tuesday you haven't paid or communicated with me.This shows your good on advertising but bad on real service how long must I wait to be paid out.What if I re**** on you only what could have happened with my mon I regret the day I joined assupol but al deal with you so South African must not give through this while your doing a good service in debit but bad in paying out.........***
LM
LUCKY M's update01 Oct 2019, 06:40
Reviewer Update
What is wrong I submitted my papers on Friday with all needed papers today its Tuesday you haven't paid or communicated with me.This shows your good on advertising but bad on real service how long must I wait to be paid out.What if I re**** on you only what could have happened with my mon I regret the day I joined assupol but al deal with you so South African must not give through this while your doing a good service in debit but bad in paying out.........***
Sanlam's replyOfficial
01 Oct 2019, 07:13Good Day Lucky,
Thank you for reporting this matter to us. Our apology for any inconvenience caused.
We confirm that the claim was paid yesterday afternoon and the funds should be reflecting in your account.
Please let us know if we can be of any further assistance.
Proudly Serving,
Assupol Complaints Team
Thank you for reporting this matter to us. Our apology for any inconvenience caused.
We confirm that the claim was paid yesterday afternoon and the funds should be reflecting in your account.
Please let us know if we can be of any further assistance.
Proudly Serving,
Assupol Complaints Team
Sanlam's reply01 Oct 2019, 07:13
Official
Good Day Lucky,
Thank you for reporting this matter to us. Our apology for any inconvenience caused.
We confirm that the claim was paid yesterday afternoon and the funds should be reflecting in your account.
Please let us know if we can be of any further assistance.
Proudly Serving,
Assupol Complaints Team
Thank you for reporting this matter to us. Our apology for any inconvenience caused.
We confirm that the claim was paid yesterday afternoon and the funds should be reflecting in your account.
Please let us know if we can be of any further assistance.
Proudly Serving,
Assupol Complaints Team