KR
Keikanetswe R

1 reviews | Active since May 2020

22 Sept 2022, 19:24

What worst experience ever with sanlam I send repurchase on 15 the broker (480037) I was advised that sanlam turnaround time is 72 hours

What worst experience ever with sanlam I send repurchase on 15 the broker (480037) I was advised that sanlam turnaround time is 72 hours . Today is the 22/ 09 still no payment received. This is my money for heaven sake why should suffer because someone doesn't care about nobody. I need a call from someone who will tell what the hell is happening with my money. Code ***3 ***

0
Replies (2)
Sanlam
Sanlam's reply23 Sept 2022, 10:08
Official
Good day Keikanetswe

We are sorry to hear of your dissatisfaction.  Your complaint has been escalated to the relevant department to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply23 Sept 2022, 12:30
Official
Good day Keikanetswe

We have received confirmation that a consultant has contacted you and provided the correct information.

Regards
Sanlam Client Care