AM
Ase M
1 reviews | Active since Mar 2025
11 Mar 2025, 11:00
What a trashy company
I am giving 1-star because I cannot give 0 star. What a bunch of *********** people. The lack of communication kills me. The Whatsapp queue always reaches its Maximum, the email system - you have an automated reply, when you call you have to wait for +45min. I have made a claim since Jan 2025 and they have not paid me out. No one is reaching out to explain what is going on. Even the call centre agents don't know what's happening, always transferring you to the next person.
To say I am disappointed would be an understatement. What a trashy company. Outstanding service = NON EXISTENT.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
11 Mar 2025, 11:10Good day Ase
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's reply11 Mar 2025, 11:10
Official
Good day Ase
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
We apologise for your service experience and have escalated the matter to Sanlam Corporate for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Mar 2025, 13:10Hello Ase
We have received feedback that Sanlam Corporate has been in touch with you. Please respond to the email for further assistance.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's reply14 Mar 2025, 13:10
Official
Hello Ase
We have received feedback that Sanlam Corporate has been in touch with you. Please respond to the email for further assistance.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Apr 2025, 16:26Hello again, Ase
We have received a notification that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care
We have received a notification that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply07 Apr 2025, 16:26
Official
Hello again, Ase
We have received a notification that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care
We have received a notification that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care