MM
Monica M
1 reviews | Active since Oct 2023
08 Nov 2024, 12:04
What a horrible experience I just had
Your call centres are very rude when it comes to assisting people 🚮
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
08 Nov 2024, 12:57Good day Monica We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply08 Nov 2024, 12:57
Official
Good day Monica We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
MM
Monica M's updateReviewer Update
08 Nov 2024, 15:19My enquiry was not related to an existing account, just an enquiry to gain more information. I am interested in opening up a trust fund for my child. But after the call I had with your consultant, it left a sour taste in my mouth
MM
Monica M's update08 Nov 2024, 15:19
Reviewer Update
My enquiry was not related to an existing account, just an enquiry to gain more information. I am interested in opening up a trust fund for my child. But after the call I had with your consultant, it left a sour taste in my mouth
Sanlam's replyOfficial
08 Nov 2024, 15:29Thank you for confirming.
We will arrange that you be contacted by an advisor for assistance.
Regards
Sanlam Client Care
We will arrange that you be contacted by an advisor for assistance.
Regards
Sanlam Client Care
Sanlam's reply08 Nov 2024, 15:29
Official
Thank you for confirming.
We will arrange that you be contacted by an advisor for assistance.
Regards
Sanlam Client Care
We will arrange that you be contacted by an advisor for assistance.
Regards
Sanlam Client Care
MM
Monica M's updateReviewer Update
08 Nov 2024, 15:32Thanks
MM
Monica M's update08 Nov 2024, 15:32
Reviewer Update
Thanks
Sanlam's replyOfficial
22 Nov 2024, 09:06Good day Monica
We apologise for the delay in responding. This is to confirm that you have been contacted. Regards
Sanlam Client Care
We apologise for the delay in responding. This is to confirm that you have been contacted. Regards
Sanlam Client Care
Sanlam's reply22 Nov 2024, 09:06
Official
Good day Monica
We apologise for the delay in responding. This is to confirm that you have been contacted. Regards
Sanlam Client Care
We apologise for the delay in responding. This is to confirm that you have been contacted. Regards
Sanlam Client Care