JS
Jaco S
1 reviews | Active since Oct 2019
03 Mar 2025, 10:55
Website and App not working!!!!!!!!!!!!!!!!!!!!!!!!
Your website and Sanlam app isn't responding at all! I thought you did IT maintenance to make sure this doesn't happen again like it did the last time? Very worrying that we are investing money with a company who can't even seem to have the proper systems in place to handle more user traffic than usual. DO BETTER!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
03 Mar 2025, 11:17Good day Jaco
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply03 Mar 2025, 11:17
Official
Good day Jaco
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
06 Mar 2025, 13:33Good day Jaco
A consultant has been calling you but there is no answer. Please let us know if you need assistance.
Regards
Sanlam Client Care
A consultant has been calling you but there is no answer. Please let us know if you need assistance.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply06 Mar 2025, 13:33
Official
Good day Jaco
A consultant has been calling you but there is no answer. Please let us know if you need assistance.
Regards
Sanlam Client Care
A consultant has been calling you but there is no answer. Please let us know if you need assistance.
Regards
Sanlam Client Care
Best regards,