DW
David W
1 reviews | Active since Dec 2017
05 Feb 2024, 11:14
Wealth Bonus - Agents unsure about amounts/projections
Good day
In 2023 a few agents of Sanlam called me regarding my Wealth Bonus contribution and that I should increase it as it will grow my fund amount and wealth bonus significantly.
I've checked the calculations and projections, but if I bring up my Wealth Bonus calculations that I originally done, the agents are way off with the projected Wealth Bonus. I've asked a few times that they must take a look into this and every time they say they will, but alas I still haven't received any feedback from Sanlam
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Replies (2)
Sanlam's replyOfficial
05 Feb 2024, 11:21Good day David
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's reply05 Feb 2024, 11:21
Official
Good day David
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have requested urgent assistance from the responsible department.
Regards
Sanlam Client Care
Sanlam's replyOfficial
05 Feb 2024, 13:43Good afternoon David
We have received feedback that initial contact has been made with you and that you will be assisted further.
Regards
Sanlam Client Care
We have received feedback that initial contact has been made with you and that you will be assisted further.
Regards
Sanlam Client Care
Sanlam's reply05 Feb 2024, 13:43
Official
Good afternoon David
We have received feedback that initial contact has been made with you and that you will be assisted further.
Regards
Sanlam Client Care
We have received feedback that initial contact has been made with you and that you will be assisted further.
Regards
Sanlam Client Care