1 reviews | Active since Jan 2014
Want premiums payed back
My mom has been paying assupol from 2013 through sassa.She past away on the 4 September 2018.When we claim we were told she is not a client.When i call today an agent told me assupol was joint with another company they part ways this year June they sent clients masseges to pay the premiums direct.I don t recall my mom getting an sms.if they can t bury my mom i wsnt all the premium s for all this years.
Dear Lindiwe,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Dear Lindiwe,
Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team