KT
Keke T

1 reviews | Active since Mar 2019

18 Aug 2020, 16:08

Very very bad

It's the worst service ever mymum passed away on Monday last week I could not get throught to claims department till last Thursday I send them all requested documents. Till today they have not paid out

0
Replies (2)
Sanlam
Sanlam's reply19 Aug 2020, 07:33
Official
Dear Keke, my sincerest condolences on the loss of your mother. I apologise for any inconvenience caused by the undue delayed payment. We will urgently attend to this and e-mail you directly to assist further. Regards, Assupol Complaints Manager
Sanlam
Sanlam's reply19 Aug 2020, 07:56
Official
Dear Keke, please e-mail us your ID or policy number. ***. Regards