VERY UNHAPPY AND ANGRY - ROB GRIEVING CLIENTS AND BUSINESS SUSTAINIBILITY

Totally unhappy with the lack of service. The fact that you have to speak to a different call center agent and to traction are received. We purchased a buy and sell agreement from Andre Lu**** from Adviceworx as 2 directors and sadly he died of Covid related complications. We are awaiting payout since August 2021 and no one takes your call and every time it is another document request. They took on a life risk NOW after death the want medical history after the event. How was this matter underwritten? The requested education qualification, medical report prior to his death??? I have escalated the matter via my attorney to Sanet Henegen and she is just not responding to emails and any telephone calls. Could one of the Executive team intervene, please? This is not the image you would like to be portrayed to the consumer. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!