Very unhappy and angry

What a bad and disgusting service. I took out 3 policies and i wanted to make changes on another one amd take out 2 other policies but guess what when you call the general enquiries and want to talk to a consultant no one answers the voice prompt just says a consultant will be with you shortly and them your call will be automatically ended. I sent a call me msg to assupol call centre and the sales consultants will call you within 3min but when you are supppse to talk to the person responsible of queries you get no assistance. I sent the complaints department a message that i was unhappy and i wonder what will happen when i want to claim who will answer their phones pr respond to my emaila. Even today no1 attended to my query. I very angry because eventually i cancelled my policy and to my suprise they processed the debit order for the 28 february? Why coz i cancelled. This is nonsense. I will not recommend it to anyone. They are quick to get you signed up and give you a policy but once you have a policy they dont care about you or your family. They sell us lies. Nxaaa