MS
Mhatu S

1 reviews | Active since May 2021

02 Dec 2022, 15:48

VERY UGLY, PATHETIC,RIDICULOUS AND SAD SERVICE FOR A GIANT COMPANY LIKE YOU SANLAM

My husband got an investment for my daughter through Channel Life and now is being handled by Sanlam Sky and its matured. My husband wants the funds to go to the beneficiary. He has been sent from pillar to post for the past few month - and the consultants have no regard for him as sometimes they drop the phone while talking after holding for a quite some time. What Sanlam is doing is un acceptable and I have one or two of business dealings with them. Complaints departments must deal with the matter urgently

0
Replies (2)
Sanlam
Sanlam's reply02 Dec 2022, 16:23
Official
Good day Patricia

We are sorry to hear this and have escalated your complaint to the relevant team to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply06 Dec 2022, 09:05
Official
Good day Patricia

We have received confirmation that you have been contacted.

Regards
Sanlam Client Care