TM
Thania M
1 reviews | Active since Sept 2017
08 Jul 2020, 13:43
Very Terrible Service
I have been phoning for the past 3 weeks now for the company called Cornerstone underwritten by Assupol where they are taking premiums out of my grandmother's pension for a funeral cover. The beneficiary passed away and we want to make changes but they keep transferring me from one person to another. Can some1 please contact me and explain what is the way forward.
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
08 Jul 2020, 14:07Dear Thania, thank you for reporting this to us. Our sincere condolences on the passing of the beneficiary. I refer to my direct e-mail and guidance to you on how your grandmother can update the detail on her policy. Looking forward to hear from you. Regards, Assupol Complaints Manager
Sanlam's reply08 Jul 2020, 14:07
Official
Dear Thania, thank you for reporting this to us. Our sincere condolences on the passing of the beneficiary. I refer to my direct e-mail and guidance to you on how your grandmother can update the detail on her policy. Looking forward to hear from you. Regards, Assupol Complaints Manager