Very disappointed

I have been communicating with Ann from Sanlam for the past two weeks. She requested i send my February pay slip and i did, then she gave me a feedback that my copy was not clear so the admin is going to do a follow up with my pay roll which i understood. Then she called me again and told me that i will receive a payout on my savings on Thursday last week. On that same day i received nothing and on Friday morning i sent her an email asking her what happened because shes the 1 who told me they will pay me on Thursday she did not respond to my email and up until today she is still quiet. So from now on i dont want anything less than my money from that company, ive had it, ive been patient enough for 3 weeks already. I dont want any phone calls any more. I am done listening to their lies i want my money and i am going to take this matter to court now because no 1 was able to help me. I want nothing to do with that company ever they r ******* and *****. I want my money back i dont care if they got the premiums or not and why my savings have to be affected by the premiums because i was contributing R200 every month so why dont they take their R200 and give back my money? ****** ******