1 reviews | Active since May 2016

24 May 2026, 11:14

VERY DISAPPOINTED

I AM NOT INTERESTED IN AUTOMATED LANDLINE OR 0860 NUMBERS - WE AS THE PUBLIC WANT TO SPEAK TO HUMANS, NOT ROBOTS. I HAVE TRIED X2 TO CALL ON ***AND CAPE TOWN LANDLINE, TO NO AVAIL AFTER HOLDING ON FOR 10 MINUTES EACH TIME. I HAVE REQUESTED 76333 INVESTMENT TO BE DIS-INVESTED VIA VARIOUS E-MAILS, ALSO NO FEEDBACK TO INFORM ME OF THE AMOUNT. IT IS ADDING TO MY STRESS WHICH IS EXACERBATED BY NOBODY CALLING ME AS REQUESTED.

0
Replies (2)
Sanlam
Sanlam's reply25 May 2026, 07:41
Official
Good day Lestie  We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam investments. Regards
 Sanlam Client Care
Sanlam
Sanlam's reply28 May 2026, 09:37
Official
Good morning, Lestie

This is just to confirm that you have been assisted.

Regards
Sanlam Client Care