CD
CLINTON D

1 reviews | Active since Jun 2017

13 Jan 2025, 08:35

Very bad Services.

Good Morning,

I phone Sanlam on the 09.01.2025 for redrawer of my savings account and they say no i can draw funds because it is not a lot and they told me the something on the 10.01.2025 and again today 13.01.2025 because they must up my payment that i need to them on the November 2024 and they reversed it back to me because the double payment did not go throw as well on the 30.12.2024 and now they give me a payment break that they miss up and now i can draw funds out my savings account.

0
Replies (6)
Sanlam
Sanlam's reply13 Jan 2025, 08:43
Official
Good day Clinton

We are sorry to hear that your complaint has not yet been resolved.  We have escalated your request to the relevant department to investigate and provide you with feedback.

Regards
Sanlam Client Care
CD
CLINTON D's update13 Jan 2025, 11:15
Reviewer Update
Hi,

I'm still awaiting feedback on Sanlam to draw funds from my savings account.
Sanlam
Sanlam's reply13 Jan 2025, 13:36
Official
Hi Clinton

We have received confirmation that you were contacted again and provided with feedback.

Regards
Sanlam Client Care
CD
CLINTON D's update13 Jan 2025, 14:32
Reviewer Update
Good Day,

you only phone my one time and i am not happy at all with Sanlam services and they services is very bad.
Sanlam
Sanlam's reply13 Jan 2025, 14:43
Official
Feedback was provided to you via email as well. Please respond to the email for further assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply13 Jan 2025, 14:44
Official
Hi Clinton

We take note of your feedback.

Regards
Sanlam Client Care