Very Bad Service

Good day On the 20th of january 2026 i have made a maturity claim in king williams town branch,the time was after 2 in the afternoon the lady that was assisting told me that the claim will be in my bank account after 5 working days,I wait up until today there is nothing at all till this date and also i recieved the sms yesterday saying that my claim ,they are starting processing it,im very disapointed with Sanlam and also in that day on the 20th i took the funeral policy with them,i dont even want their policy Now i will cancel the policy ASAP tomorrow morning and i wont even recommend anyone to deal with Sanlam its a disgrace they are full of lies.