VERY BAD CUSTOMER SERVICE ****ING ME THE LITTLE MONEY THAT I DONT EVEN HAVE.

Good day

Hope this message finds you well.

I am so disappointed by the way Sanlam is doing things, trust me many people will always complain about Sanlam and I gave it a chance and I regret the day i thought it is better. I have requested for my funeral policy to be amended for some time now, called multiple times and nothing has been done till date and they keep on debiting me the same amount that i cant even afford at this moment. 1 I WANT MY MONEY THEY KEPT ON DEBITING SINCE I REQUESTED MY POLICY TO BE AMENDED AND I WANT MY POLICY TO BE AMENDED TODAY. Someone somewhere is not doing his/her job that is definetly costing me money that i dont even have. Also been quering my refund for a duplicate policy since 2023 till date. I REALLY DONT WANT ANY EXPLANATION BECAUSE I HAVE TOLERATED YOU FOR A VERY LONG TIME BUT NO ONE SEEM TO CARE.